Privacy Policy

Last updated: 09.01.2026

1. Introduction

Welcome to FlexWork.ge (“FlexWork”, “we”, “us”, “our”).

FlexWork.ge respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website and services.

By using FlexWork.ge, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

·  Full name

·  Email address

·  Password (stored in encrypted form)

·  User role (Client or Freelancer)

·  Profile information (bio, skills, portfolio links)

·  Job postings and proposals

·  Messages and communications

·  Reviews and ratings

·  Uploaded files or images

2.2 Automatically Collected Information

When you use FlexWork.ge, we may automatically collect:

·  IP address

·  Browser type and version

·  Device information

·  Operating system

·  Pages visited and actions performed

·  Date and time of access

·  Cookies and similar tracking technologies

2.3 Payment and Points Information

FlexWork does not store full payment card details.

We may collect:

·  Transaction identifiers

·  Purchased point packages

·  Points balance and usage history

Payment processing is handled by third-party payment providers.

3. How We Use Your Information

We use your information to:

·  Create and manage user accounts

·  Provide and operate the Platform

·  Facilitate Client–Freelancer interactions

·  Process Points purchases and usage

·  Display profiles, jobs, reviews, and ratings

·  Improve Platform performance and user experience

·  Detect fraud and abuse

·  Communicate system notifications and updates

·  Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

·  Contractual necessity – to provide Platform services

·  User consent – for optional features and communications

·  Legitimate interests – improving security and functionality

·  Legal obligations – compliance with laws and regulations

5. Cookies and Tracking Technologies

FlexWork.ge uses cookies to:

·  Maintain user sessions

·  Remember preferences

·  Analyze usage and performance

·  Improve security

You may disable cookies in your browser settings, but some features may not function properly.

6. Sharing of Information

We do not sell your personal data.

We may share information with:

·  Other Users (as part of Platform functionality, e.g. profiles, reviews)

·  Payment service providers

·  Hosting and infrastructure providers

·  Analytics services

·  Legal authorities when required by law

All third parties are required to protect your data.

7. Visibility of Information

7.1 Public Information

The following may be publicly visible:

·  Users profiles

·  Job listings

·  Reviews and ratings

·  Public usernames and display names

7.2 Restricted Information

Some information is protected and visible only when permitted by Platform rules (e.g. after Points usage or contract creation).

8. Data Retention

We retain personal data only for as long as necessary to:

·  Fulfill Platform purposes

·  Comply with legal obligations

·  Resolve disputes

·  Enforce agreements

You may request account deletion, subject to legal and operational requirements.

9. Data Security

We implement appropriate technical and organizational measures, including:

·  Encrypted passwords

·  Secure servers

·  Access control and authentication

·  Regular security updates

However, no system is 100% secure, and we cannot guarantee absolute security.

10. User Rights

Depending on applicable laws, you may have the right to:

·  Access your personal data

·  Correct inaccurate information

·  Request data deletion

·  Restrict or object to processing

·  Request data portability

·  Withdraw consent at any time

Requests can be submitted via contact information below.

11. Account Deletion

Users may request account deletion.

Please note:

·  Certain data (e.g. contracts, reviews) may remain for legal or integrity reasons

·  Deleted accounts cannot be restored

12. Children’s Privacy

FlexWork.ge is not intended for users under 18 years of age.

We do not knowingly collect personal data from minors.

13. International Data Transfers

Your data may be processed and stored on servers located outside your country.

We ensure appropriate safeguards are in place in accordance with applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date. Continued use of the Platform constitutes acceptance of the updated Policy.

15. Contact Information

If you have any questions about this Privacy Policy or your personal data, contact us at:

info.flexwork.ge@flexwork.ge

https://flexwork.ge